1 reviews | Active since Jul 2011
Terrible service/attitude
<p>I called your store at Trade route mall and the call was cut 5 times this morning, what is going on, why does your staff pick up and drop the receiver.</p> <p>With that being said, overall your staff at that branch definitely need to go on training, from the tellers (except a few who are great - can give their names) the rest suck at their job, have this attitude that clearly show how much they hate being there and many are constantly scratching their heads/themselves, its disgusting especially for those working in the bakery and working with food items - which makes up a large part of what you sell.</p> <p>Clean up your act guys, why such a low level of service as compared to the stores in the northern/eastern suburbs.</p> <p> </p> <p>Check you call log from around 9:10 this morning and you will have proof that your staff are ***********.</p>
Good day
Thanks for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
Good day
Thanks for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
