Terrible service at Pick n Pay Plattekloof Pharmacy

<p>On the 18th of February myself and my Fiance went into Pick N Pay Plattekloof pharmacy we usually do most of our shopping at the Pick N Pay and we always get all our medicine at the Pick N Pay Plattekloof pharmacy however the staff on duty on Saturday made us feel very uncomfortable and they gave us alot of attitude make me not want to do business with Pick N Pay at all. We stay in Monte Vista and we have a Spar in Edgemead closer to us theres a Clicks as well with a pharmacy but because of our loyality as well as our family shops there as well and when we told them of our experience they were horrified. We came into the Pick N Pay Pharmacy on Saturday and a gentleman by the name of Sean Ericksen assisted us and we requested to buy "still payne" on our medical aid (Please bear in mind that it's an over the counter medicine) Sean then call the lady in charge Terza Van Eden she was very moody and gave us alot of attitude she asked us who the medicine was for Lee-Anne said it was for herself then she said why? she said she uses it when she has headaches and sore throat. She said she cannot provide us with two only one and then said she's going to flag it with our medical aid and we will be monitored. We felt so bad and Lee-Anne felt so terrible we left then I thought no I am not leaving it like this I do not appreciate poor service and attitude from no one because I thrive on proviing top service to any of my stakeholders who ever I assist. I went back to request for the mangers name then I got Sean I told him how I felt and requested for the mangers name he said you can speak to the lady and i feel she did nothing wrong i can speak to her in a rude manner and instead of calling (Terza) he said next customer I felt so bad and full of anger I left it and I want to know what Pick N Pay will be doing about this or they will be losing a good client and I will also make sure to inform as much people as possible to not support this pharmacy I believe they could have handled this differently. </p>