Terrible service at Pick n Pay lifestyle centurion

Pick n Pay's terrible service, i called in and enquired about a RAIN sim card and the lady told me to come in with my docuements. When i arrived at the store no less than 30 minutes later i was informed that Pick n pay centurion lifestyle centre does not sell Rain sim cards anymore. The sheer lack of care for a customer's time is disgusting. In our current market, Pick n pay should remember that customer service is 90% of the reason why customer's shop at your store. There is no place in this country for bad service. My experience has been less than pleasant. Pick n pay lifestyle will not see me again.