Terrible service and ****

Pick n pay and RCS will mess up your life For 3 months i have been fighting with these people.

I paid triple of what i was supposed to on my monthly installment.

My payment was not allocated, I phoned almost everyday to get them to allocate the payment and for my account to be up to date.

On the 10 July 2020 i got an email below

Good Day Miss Ndivhuhov Ralephada,

Thank you for taking my call on Friday,

As per our telephonic conversation.

Pick n Pay: ***************

The payment of R2000 payment made on the 8th July 2020 has now been successfully added to your account on the 20th July 2020 and the accrued interest for that amount has been removed This payment and transactions will be reflecting in your August 2020 statement. I sent off a request to have any adverse markings removed from your credit file. Please find attached your paid to date letter for this account.

CUSTOMER OPERATIONS *** www.rcs.co.za On the 30 July 2020 I went to the store, paid R500. Today i'm listed on Credit bureau they are saying my account is on arrears for R2023. When i call my account is up to date but i'm listed. this is the ref number i was given for the call ACT735691N0R8V5.