Terrible Service

I would like to mention that I’ve always had a very pleasant experience with staff at this particular Pick n Pay (Welkom, Free State), all very friendly and helpful.

Except for today (17-06-2020), Selinah who was working at the Lotto/Aramex/Cellphone stand.

She was extremely rude to me when I asked her if she could please sell me a sleeve so I could fill in before the driver left.

I told her I don’t mind waiting in line but could she give me the sleeve in the meantime so I could process details and give to driver so he can leave.

I usually am able to ask for a sleeve regardless of the line and pay at the next available counter - she refused to allow me that.

After seeing how incredibly rude she was to me and how she spoke to me, the driver was very kind to me and waited until I purchased the sleeve, filled it in and gave him my parcel.

I’ve worked in retail and even on my worst personal days, I have never ever taken it out on the client - it is very rude, unprofessional and I’m really not pleased.

Please tell her to fix her attitude - we are all going through something and her next victim may not be as sweet as I was.