kW
karen W

1 reviews | Active since Dec 2013

04 Dec 2015, 12:15

Terrible Service

We tried to purchase a fridge and stressed the urgency for delivery of the fridge. We were told that delivery could only take place in a week from the purchase date and that they only do 10 deliveries 3 days a week. This is really bad customer service. They would rather then send their customers to another retailer than try to accommodate the customers request. Really bad Pick n Pay. <br> <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 Dec 2015, 13:01
Official
Hello karenvw,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***