EP
Ethan P
1 reviews | Active since Sept 2019
12 Sept 2019, 08:33
Terrible service
Shireen the manager of the BP or pick n pay express is terrible and should not be in the service industry, I asked her a simple question about a free cool drink when filling up at the BP garage which is something I get when I fill up at the BP garage in my area, she simply shrugged her shoulders and said I don't know what you talking about then walked away. Terrible service. Rest assured I won't be visiting again.
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Pick n Pay's replyOfficial
12 Sept 2019, 13:09Good day Ethan Thank you for taking the time to address your concerns with us. Please accept our apologies for terrible service experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply12 Sept 2019, 13:09
Official
Good day Ethan Thank you for taking the time to address your concerns with us. Please accept our apologies for terrible service experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team