QF
Qhamisa F

1 reviews | Active since Nov 2016

19 Feb 2018, 15:01

Terrible Service

I stood for almost an hour at the Pick n Pay in Sable Square waiting for my sim card to be RICA'd. Needless to say that they could not RICA the sim card I bought from them at the end.

0
Replies (1)
Pick n Pay
Pick n Pay's reply19 Feb 2018, 16:21
Official

Good day Qhamisa ,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas