1 reviews | Active since Feb 2011
Terrible service!
<p>I can not recall when last I had such terrible service!! I tried Pick n Pay online delivery. What a massive mistake. After taking my money they missed their deliver slot without even so much as a curtesy call. Then when I follow up the dispatch manager, Ishola Ismial, was extreamly rude and cant even bother to speak clearly.</p> <p>Still no idea when I am ever going to get my order?? It seems that Pick and Pay managed to assign my order to the wrong area... I am regretting using this service. </p>
Good day Judy ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We are busy addressing this with our online team.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Judy ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We are busy addressing this with our online team.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas