Terrible service

<p>The service at Pick n Pay Alberton City was shockingly bad and the arongence of the management will drag the brand down.</p> <p>On Monday the the 13th of February I visited the store around 10am only wanting to buy about 5 cosmetic items realising that I do not have cash on me I requested for a withdrawal from the teller and she indicated she doesn't have enough cash, but had already prossesed the items, she will ask one of the supervisors to assist me. The supervisor(Jabulile) after being called came after couple of minutes and literely said she not willing to do the transaction as she has customers waiting at the kiosk. As shocked as I was with that I had to wait for over 5 minutes for the supervisor to come. Later this other supervisor came with an attitude and cancelled all the products we bought and asked us to go another teller arriving at that poor teller, he is not even aware of what is happening , so we could have easily walked out with the products we didn't buy because he assumed that we bought them until we told him to process this as well because we were given a carry bag already.</p> <p>To cut the story short I went to the management to complain and this arrogant, ********, rude store manager(Palesa) had an audecity to tell me that she is not a bank ( "ase bankeng mona". ) and in other words I must accept the poor service because it's not their service to withdraw money. I asked her if it not your service why are you offering it and she still has guts to argue with me as a client thinking she had a right because withdrawing money is not her service. Her respose was rude and she raused her voice and said i must go to the bank. Well to me that was shockingly bad coming from a pick n Pay store I had respect them. The manager needs people s****s or don't put her there, the service was the worse I have ever recieved.please do something there </p>