CP
Carly P

1 reviews | Active since Dec 2016

10 Dec 2016, 17:28

Terrible service

<p>I went to pick n pay alexandra pan africa today 10-12-2016. i wanted to buy baby milk which us kept at the kiosk i took 3 packs of baby food at the main tills and went to que for the baby milk. i waited patiently as the till had a problem couldnt close properly. when it was mu turn i was told to pay for the milk at go to the main tills to pay for the 3 baby food there. when i questioned this with other people who were standing in the que i was told to go by the manager and superviser they pushed my items to the side and took other customers. fortunately some of the customers saw this happen they started shouting thats how i was able to pay for my items. it is annoying as the teller was quite nice but the superviser and manager told us to go to hell

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Replies (2)
Pick n Pay
Pick n Pay's reply12 Dec 2016, 10:16
Official

Good day Carly,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen

CP
Carly P's update13 Dec 2016, 20:29
Reviewer Update

Hi Anwar

Im still waiting for feedback