MS
Marcil S

1 reviews | Active since Nov 2016

17 Nov 2016, 13:49

Terrible Service

<p> </p> <p>I frequently visit PnP Kolonnade Retail Park, and every time the same very poor service; in store i.e. workers not available to assist with any product enquiries etc.</p> <p>Staff, especially cashiers very unfriendly, will ignore you flat on occasions and keep with their fellow staff chit chats…</p> <p>Just overall bad and unpleasant shopping experience!</p> <p>To sum it all up: “Unprofessional and NO respect for customers whatsoever”!!</p> <p>Will rather support shopping across the road, their service just exceptional!</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Nov 2016, 16:25
Official

Good day Marcil,

Thank you for taking the time to write to us about your complaint.

Please accept our sincere apologies for the poor service experience.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas