Terrible service

<p>My name is Simphiwe, I’m very hurt by the way I was treated by a manager called Robert at Pick'n Pay Hyper in Brackenfell , to start with I have been a loyal customer at this shop for many years, I buy my breakfast, lunch and all my household needs there, I spend thousands of my money at this shop. About 5 months back I bought a stove and a microwave at this shop, the cashier who helped me asked me to keep the boxes of my goods as proof of purchase, so on Saturday the 22/10/2016 I went there with my stove as it just stopped working, to my surprise I was asked for a slip, I tried explaining what I was told but that did not help, that’s when I asked for a manager and Robert was called, the guy gave with a very bad attitude from the word go, I tried explaining my side of the story to him but he was not even willing to listen, the guy was ******, he made me feel like it is a crime to be black, he told me it’s all my fault and I cannot put the blame on anyone, he told me there was nothing he could do and he left me there standing without excusing himself and went away, I had to sadly carry my stove back home, from this experience I will never buy at any Pick’n Pay store in South Africa ever again because of Robert, as a customer I was not treated fairly instead I felt humiliated and worthless as a customer, I’m deeply saddened.</p> <p> </p> <p> </p>