1 reviews | Active since Oct 2012
Terrible service
Worst service ever! You had the Neil JoeBert wine priced at 89rand on shelf, when I went to pay for it the price was 109rand. One of your staff tied to tell me I can't get it for 89 rand then I had to explain to him by law you have no choice as P&P made the error. After 20 mins they accidently refunded me the entire amount. Then another 10 mins pass where final a supervisor gets there and she agree that i must pay 89rand. She told me to go back to main store as she can't help here, I told her it's been a half and hour I have to leave now. After all this she tells me \well then it's your problem it's not like we didn't offer to help". And then she picks up a call when I'm still trying to tell her I waited more than half and hour. I'm done with P&P."""
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
