Terrible service

<p>On 18 August 2016 I purchased a toaster from Pick n Pay, Jean crossing. I used to love going to that branch, but this has changed drastically. Today I decided the toaster is not needed anymore and returned it UNOPENED! First they tried to refund it on my check card, which was not successful. They then tried to insist to give me a gift card instead of the cash. IT IS NOT MY PROBLEM IF THE SYSTEM DOES NOT WORK! I finally got my refund from Douglas after having to insist. All the time the cashier is rubbing her bouth with vaseline and then handling my card etc. Extremey unhygenig. Wht the hell is wrong with this branch</p>