Terrible service

I am extremely disappointed regarding a recent experience with the picknpay westwood mall and app service. On Friday, 25 April, I placed an order at 13:00, which was delivered to my home only at 19:30 well beyond the expected delivery window.

Upon inspecting the delivery, I found that several items were missing from the bags. I immediately contacted your customer care line, the store in question, and also followed up with an email to report the issue. Despite these efforts, I have yet to receive any form of feedback or reimbur*****t for the missing items.

This lack of communication and failure to resolve the issue has been both frustrating and disappointing. I expected better service from a brand of your reputation, especially when it comes to basic accountability and customer support.