SS
Sherona S

1 reviews | Active since Oct 2018

14 Oct 2022, 09:22

Terrible pick n pay!!!!!

I ordered from the asap app this morning my order was cancelled without me knowing. Now they are not refunding me.

I have ordered dog food which I urgently require and can't place another order until the money is refunded.

I cannot wait for the refund. This is not on. Very disappointed as I use asap app almost every week.

0
Replies (3)
SS
Sherona S's update14 Oct 2022, 13:13
Reviewer Update
There is no order number as the orders were cancelled. I have given my banking details and waiting for the refund.

My dogs are waiting for food from this morning. Thanks to pick n pay they are starving.

I want the refund immediately. I think the only way out is social media.

I can be contacted on ***
SS
Sherona S's update14 Oct 2022, 13:14
Reviewer Update
Resolution is a immediate refund.
SS
Sherona S's update15 Oct 2022, 06:56
Reviewer Update
Pick n pay still hasn't contacted me regarding my problem, they also haven't done my refund as yet. I will be going onto social media because they are ******* they have ****** my money and cany be bothered I have small kids at home
They didnt even bother calling me for a resolution. They gave me a promo code which doesn't work, so now I have asked for a refund.

I am still waiting.

Guys don't support support pick n pay. They are *******