MC
Mrs C

1 reviews | Active since Sept 2013

24 Oct 2016, 09:30

Terrible Payment menthods

<p>On the 19th October 2016, I went to PnP Boulders Mall to dod grocery shopping. I get to the till and they scaned my grocery, I then take out my 10 year old bank card. The cashier tells me I cant use the card, I ask why? She tells me the onwe of the card should be here. I tell the cashier this card is my 10 year old son, he is at home and is a minor. I also tell her that this card is linked to my account. I was so furious, I left my groceries there and left because the card I had was my son's 10 yaer old and could not use it to pay.</p> <p>I was extremely dissapointed as Pick n Pay is my shop for grocery. I am no longer shopping at Pick n pay Boulders Mall.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply24 Oct 2016, 16:38
Official

Good day Asanda,

Thank you or taking the time to write to us.

Kindly note that we are addressing the incident with our management team and will revert with feedback.

Apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen

MC
Mrs C's update12 Sept 2024, 09:50
Reviewer Update
Its funny that even today because of this incident that happened years back, I still dent shop at Pick n Pay Boulders, its said how our fellow brothers and sisters treat us bad in these retails stores and the retailer end up loosing customers because of that.