Terrible Milk Tart

I bought a milk tart today at Pick n Pay in Grahamstown and OH MY GOD, it is horrific. I can barely cut through the pastry let alone actually eating it. The reason I am writing this review is because I always experience this with this pick n pay here and Its so far to even have to go back each time to take this back. Also, I actually asked one of the guys that was next to the stand to please check with the people who make them when it was actually made, as in is it fresh. He returned after several minutes to tell me that it was baked this morning. This I believe is a complete lie because honestly it tastes so horrible and the pastry is hard and dry. Please I need a refund or for them to come and collect the cake from me at Rhodes University!