1 reviews | Active since Jul 2016

20 Dec 2016, 15:06

Terrible management!

<p>Pick n Pay please teach the management at Southdowns Shopping Centre how they should treat customers. I went and bought sparkling water, opened it and it was flat so I went back and told the manager. In front of all the customers, he told me how stupid I am because I thought sparkling water would have bubbles and sparkling water never has bubbles. I was then told by him to get a refund because I will open all the bottles and none of them would have bubbles. Can you believe it?!?!!? The security guard then escorted me to the water aisle where I opened a bottle of FRESH sparkling water and guess what? There was bubbles!!!!</p> <p>Is this how you treat customers at Pick n Pay? Absolutely disgusting!!!!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Dec 2016, 16:32
Official

Good day Amelia,

Thank you for addressing your concerns with us Amelia.

Please accept out apologies for the poor service received.

We are busy addressing your complaint with our management team.

Kind regards,

Vanitha Venketas

Best regards,