Terrible experience too often

I have been shopping every single week at Cape gate pnp spending at least R5,000 a month plus and over the last 4 or 5 weeks every single visit something goes wrong. I have NEVER gone to the deli for cold meats and there is someone to assist. I need to hunt the store for someone to serve me. When I ask for fresh Gypsy ham today they tell me it's fresh. Yet you can see it's rock hard and dry. She refused to slice me fresh ham. I bought haloumi cheese last week R39 for the block and it was off! Only realized after I prepared it that it was 2 weeks over due expiry date. Don't have my slip and it's already prepared so nothing I could do. Bought mozzarella the same week and day after i brought it home it was mouldy. This store has gone down hill!! Totally disgusted with this pnp. I drive past another pnp to go there and clearly it's not worth it any more. Utterly disgusted with this place. There are loads of other issues which I can address but running out of room to type. Just know that I'm not coming back here. I pay more for groceries at pnp because of the service but that isn't worth it!!!!!