DV
Divan V
1 reviews | Active since Mar 2018
01 Mar 2019, 14:05
Terrible experience and threats made by the food manager Kabelo at life style centre
Kabelo the food manager from pick n pay hyper market life style center .we where interested to buy items from the reduced to clear so we kindly asked him how much so he gave as a price of R1200 then all of a sudden the staff came from the back and then he put a sticker of R298 and gave it to all of his staff and said they are all sold ... when we confronted him and told him that is not the right way to do it he got argu.entitive and said phone head office and said do what you want then removed his name tag ... then i decided to take a video he threatened to break my phone and call the security .even the security got preference before the customers
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Replies (1)Pick n Pay's replyOfficial
07 Mar 2019, 14:47 Good day Divan Vermeulen,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply07 Mar 2019, 14:47
Official
Good day Divan Vermeulen,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
