KD
Karen D

1 reviews | Active since Oct 2013

03 Oct 2016, 10:47

Terrible Customer service & incorrect information

<p>This was posted on pick n pay's reply i recieved from them on the 3rd but still no feedback. I posted a review on the 3rd of June, got reply from Pick n Pay the same day asking me for more information which i gave to them & i was then told that they will get back to me. It is almost October & no one has gotten back to me & i have still been getting bags with less diapers in. If i count all the bags i've found with less diapers in surely i will be able to start my own diaper factory. I am not surprised though that Pick n Pay dont get back to their customers as i've had a previous complaint as well where i bought polony from them & when i used it the colour changed already & when i checked the expiry date it was past already. I went in store to take it back as my family also got</p> <p>diarrhoea of this & they told me they will investigate & up until today i had no feedback. Totally utterly disgusting. To top it all i still find nappies that i cant even use as the sticky tape is not on?</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Oct 2016, 17:08
Official

Good day Karen

Kindly accept our sincerest apologies.

We are following with our Corporate Brands team and will revert with feedback.

Kind Regards

Anwar Mooideen