GS
Gawie S

1 reviews | Active since Apr 2021

14 Dec 2022, 20:20

Terrible customer service

On the 29th of November we had a problem at a pick a pay branch... I e-mailed their customer care centre immediately... Got a return mail few days later saying they are looking into the matter and will come back to me... It is now 16 days later and i am still waiting for them.. I feel that there is no customer service and will definately not spend a cent at any pnp again.....

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Replies (1)
GS
Gawie S's update21 Dec 2022, 15:59
Reviewer Update
Hi. This is the 3rd time someone send me a message saying the branch/store will get in touch with me and still nothing is happening.
I have forwarded all this correspondence to your CEO and Chairman as well as one of your directors....
Service at pnp is terrible lately
This is my last correspondence as we will not support any PNp anymore....
Regards