Terrible customer service

The worst kind of service that a business can possibly deliver. I placed an order Saturday 03/10 at 2pm. After 5 still no delivery and when I contacted them to complain then suddenly the driver is on route to me. As I’m unpacking my things I notice their items missing. I am tried to make contact through various channels for assistance with this and no one is replying me. What really irritates me the most is that they are so quick to send out these promo emails of theirs but when it’s time to respond to their customers suddenly their emails don’t work. It’s also shocking to see so many people contaminant about the same this. In such a short space of time. You guys need to step up and stop treating the people that make your business so badly. Deliver the service you claim to provide