MK
Maaiibu K
1 reviews | Active since Jul 2019
26 Sept 2022, 16:24
Terrible customer service at Pick n Pay
Good day, I would like to report a terrible customer service I have received on the 20th September 2022 at 17:20.The lady was not wearing a name tag. She treated me like a *******. I then ask for the manager. The guy by the name tag written Nxumalo came I explained my experience to him with the lady. He told me that the cashier name is Alinah. He said he can't remove her from the till. He'll speak to her after her shift. Hope Nxumalo did speak to Alinah. I am leaving my place to Boulders, Pick n Pay. Hope I won't experience any bad customer service today.
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Replies (1)MK
Maaiibu K's updateReviewer Update
28 Sept 2022, 14:43Hi all, thank you so much. Mr Nxumalo, te floor manager got in touch with me on the 27th of September 2022 around 16h00.He did apologised on behalf of the store and assured me that he spoke to Alinah. He said that I must not avoid going to my nearest shop because of 1 cashier. Keep up on doing good job Mr Nxumalo.God bless you and don't loose your Ubuntu.🙏
MK
Maaiibu K's update28 Sept 2022, 14:43
Reviewer Update
Hi all, thank you so much. Mr Nxumalo, te floor manager got in touch with me on the 27th of September 2022 around 16h00.He did apologised on behalf of the store and assured me that he spoke to Alinah. He said that I must not avoid going to my nearest shop because of 1 cashier. Keep up on doing good job Mr Nxumalo.God bless you and don't loose your Ubuntu.🙏