CS
Candice S

1 reviews | Active since Sept 2014

05 Jul 2015, 15:48

Terrible Bags Quality

So fed up with the ****py quality of the plastic bags that WE PAY for from Pick 'n Pay. Every single time that we buy something there, the bags either break at the bottom, letting everything fall out, or the handles snap. It is not as if a 2L milk is supposed to be too heavy for the bags.<br> <br> We went to buy a few things for the week and before we even made it to the car, the bag's handles broke off causing everything to fall. When we got home (after quite a struggle to pick everything up) we realised that 3 out of the 6 tubs of yogurt had broken after the fall.<br> <br> WE PAY FOR THE PLASTIC BAGS! So why the hell can't they make it better quality? This doesn't happen to any of the other stores. Why do we have to pay for our groceries and these bags and then suffer losses because of the terrible cheap quality??? It is not like the bags are cheaper now so what is the reason for the sudden decrease in quality? Is P&P trying to make money out of the bags now too?<br> <br> Even the women working at the tills are complaining because some of the bags break while they are still packing and this causes them to sometimes use two bags over each other.<br> <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Jul 2015, 11:03
Official
Hello Candice_92,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor quality of our plastic bags.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***