JS
Jitesh S
1 reviews | Active since Feb 2019
27 Jun 2019, 16:14
Terrible Assistance from Call Centre
Tried calling the helpdesk 3 times in a row, had an agent answer the call on the 3rd attempt after holding for 15 minutes, she then laughs and cuts the call
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Pick n Pay's replyOfficial
28 Jun 2019, 10:00Good day Jitesh ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you. Kindly forward your complaint to *** together with the number that you called from to enable our Customer Care Team to assist you with your query & complaint. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you. Kindly forward your complaint to *** together with the number that you called from to enable our Customer Care Team to assist you with your query & complaint. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply28 Jun 2019, 10:00
Official
Good day Jitesh ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you. Kindly forward your complaint to *** together with the number that you called from to enable our Customer Care Team to assist you with your query & complaint. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you. Kindly forward your complaint to *** together with the number that you called from to enable our Customer Care Team to assist you with your query & complaint. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team