LF
Laura F
1 reviews | Active since Sept 2014
26 May 2015, 20:13
Terrible
I bought almost 4kgs of mince on Sunday, the mince was full of pieces of bone. I went to their online page and put this on their contact page. Nobody even bothers to contact me. They don't care maybe that my kids are eating their meat? I honestly thought I would give them the benefit of the doubt to contact me about it first before I make this public, they didn't even try take that chance! Their mince is the only mince I buy because I have found theirs to be better, I was taken aback with this mince I bought. I am honestly considering spending more and buying elsewhere like Woolworth's, at least I know it will be edible!
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Replies (1)Pick n Pay's replyOfficial
27 May 2015, 09:53Hello LauraC,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Customer Care
Ref Number : ***
Best regards,
Pick n Pay's reply27 May 2015, 09:53
Official
Hello LauraC,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Customer Care
Ref Number : ***
Best regards,
