FM
Fiona M

1 reviews | Active since Apr 2015

31 May 2022, 13:42

Terrible

I placed an order online on 22 April, they delivered and some items were missing. I notified them and they sent me a lousy R20 voucher. I then asked them to revoke their vouchers and deliver the items I ordered. Nafeesah Latief then rep**** that their store has no stock, after that they simply ignored me. I have had correspondence with Jane Janelle Meyer and Siphokazi from their call centre too, all these people and a simple thing like delivering missing items is still not done!

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Replies (1)
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Fiona M's update13 Jun 2022, 09:42
Reviewer Update
My issue is still not resolved, they do not seem bothered to listen and understand. They seem unapologetic about their error! Very frustrating lack of service.