TERRIBLE!
<p>I AM HORRIFIED AT THE TERRIBLY EMBARRASING EXPERIENCE AT YOUR BEDFORDVIEW STORE ON SUNDAY. MY POOR CHILD HAD TO GET A TOY TAKEN AWAY FROM HER BECAUSE YOUR SHELVES WERE COMPLETELY INCORRECTLY PACKED AND MARKED. WHICH LEAD TO ME BELIEVING AN ITEM WAS R 74.99 AND NOT R249.99...<br />IS IT THAT HARD TO GET THE STAFF TO CORRECTLY PACK AND LABEL THE SHELVES OR DOES THAT AN ADDED BONUS... I SEE NOW WHY PEOPLE WOULD RATHER PAY MORE AND SHOP AT A STORE WHERE THIS KIND OF BARE MINIMUM LEVEL OF SERVICE IS A GIVEN AND NOT A BONUS!</p>
Good day Tanya,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and have escalated this to our management team for further assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Tanya,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and have escalated this to our management team for further assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas