1 reviews | Active since Apr 2010

27 May 2017, 15:37

Tellers wont give smaller change

<p>We often visit Tyger Valley Pick n Pay . Today we did our shopping and at checkout asked to withdraw some money in small denominations. They Gave my wife a R200 note and the teller and teller next to it said they dont have smaller and would not call someone . So my heavy pregnant wife needed to go into another shop to break the money into a smaller denomitiation to be able to pay for the parking. Disgusted in the lack of customer service !</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply29 May 2017, 09:12
Official

Good day Deon,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas