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DS
Donnie S

1 reviews | Active since Jan 2017

03 Aug 2018, 14:38

Tellers at pick n pay victorian heidelberg gauteng do not care and allows people to cut lines and invade your personal space

All the tellers at the Pick n Pay at victorian centre heidelberg gauteng do not care. They always and every single time allow rude customers to cut line and invade your spaces when you are being helped by a teller. The tellers never ever tell the line cutter or personal space invader to move back and wait their turn and to give the customer they are helping some space!!! Never ever! They just simply let it happen every single time because they do not care. THIS HAPPENS BECAUSE THE TELLERS AND PICK AND PAY ALLOWS IT TO HAPPEN. That is why you get the rudest customers at pick n pay!!! The tellers never tell a person that is cutting line and invading your space to move back and give the customer their space!!!! Never!!!! This is not a one time occurrence!!! Tellers should never allow other customers to cut lines and invade their spaces!!!! A customer should be able to have a personal and safe space!!!! They allow people to invade your space, push you out of the way when they cut lines and even to stand right up next to you while you are being helped!!!! They would never allow this behaviour at any ban**** A person should be allowed their own safe personal space when they are being helped!!!! And not allow other customers to invade your space or to cut the line!!!! This happens because all the tellers do not care and allow this to happen!!!

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Replies (8)
DS
Donnie S's update03 Aug 2018, 14:46
Reviewer Update
Pick n pay should train their tellers to handle such customers that invade peoples personal spaces and when these customers cut lines!!!! This is pick n pays problem because they let it happen and do not allow a customer to have a personal safe space!!! Because pick n pay and their tellers allows this to happen. A customer should have their own safe personal space that isnt being invaded by other customers ever!!! This behaviour should not be acceptible nor allowed!!! Yet the tellers do not care and simply allow it to happen. Its the tellers job to tell people to move back and to give the customer they are busy helping some space and not to cut the F ing line!!!! This happens every single time at this pick n pay!!! With all the tellers!!! Aspecially the tellers by the lotto machine!!! Can pick and pay please train their tellers to handle misbehaving customers!!!! This happens because they do nothing and allow it to happen. They can even ask every single customer that enter their stores if they ever experienced another customer cutting line and invading their space and then the teller does nothing and allows it to happen then you will be suprised at how poor your services are!!!!
DS
Donnie S's update03 Aug 2018, 14:51
Reviewer Update
Customers dont feel safe in your stores or in your lines!!! People should have the right to have personal safe spaces!
DS
Donnie S's update03 Aug 2018, 15:05
Reviewer Update
Your stores are aspecially horrible during their sasa dates.!!! Can your tellers do their job and allow people to have their own personal spaces and not allow their personal spaces to be invaded and not allow lines to be cut!!
DS
Donnie S's update03 Aug 2018, 15:08
Reviewer Update
There are old pensioners that gets shoved around and their spaces invaded during sasa!!!! And they are old and vulnerable and can easily get TB from people invading their spaces and breathing and coughing on them!!! And its all pick n pays fault for allowing it to happen and doing nothing
DS
Donnie S's update03 Aug 2018, 15:27
Reviewer Update
Tellers at any bank would never ever let a customers space to be invaded because customers have the right for their own safe personal spaces!!!!! Why is pick n pay always allowing it?!!!
DS
Donnie S's update03 Aug 2018, 15:30
Reviewer Update
No one not even other customers have any right to invade your personal space!!!! And no store have the right to let it happen!!! The stores are supposed to protect their customes and their personal spaces!!!! Why is this so impossible to understand???
Pick n Pay
Pick n Pay's reply03 Aug 2018, 18:13
Official

Good day

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad shopping experience.

We have forwarded your complaint to the management team to address and they will be in contact with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

DS
Donnie S's update03 Aug 2018, 20:23
Reviewer Update
TB is the number 1 ****er in SA. And the old and weak are more vulnerable.