Teller threatened to beat me up

<p>Good day,</p> <p> </p> <p>Unfortunately mine isn't good :(</p> <p> </p> <p>I am a young black woman working in houghton estate.</p> <p>I was at pickpay paying at till number 02;time was around 13:00.</p> <p>The que was for "less than 10 items" however I had 12 items.infront of me was a white lady who had almost the same number as mine,She paid at teller no 01 and She was given a very good service.</p> <p> </p> <p>However teller number 02 gave me attitute and threaths.I said to her "Hi,I know this till is for "less than then items,can you please process,I am in a hurry.She said to me and I quote"Why dont you ask me nicely to process your "more than 10 items",I said to her I have already asked.She scanned only 10 items and returned the other items,I was shocked at this because firstly She just took a purchasing decision not knowing my buying power,I then asked to her return some items they can add up to 10.She called her Manager to void an item.While the Manager was on her was She swore at me,She told me I should ask and not just command her,I rep**** and asked her if She wants me to beg her to do her job",She belittled me by saying "just because you are wearing a fancy outfit you think I am nothing",she said to me "I will wait for you outside and beat the hell out of you",I was shocked at this and before I could reply the Manager came to assist with the purchase,she **** and told her Manager that I never asked her to process my "more than 10 items",the teller said "She will resign because her ex collegue left due to unfair treatment by other customer".This teller kept swearing at me and said "nx" so many times.</p> <p> </p> <p>Since this incident happened I am worried about my safety,please clarify:</p> <p>-should I not buy at pick & pay because I will be beaten by a pick & pay staff member</p> <p> </p> <p>I need you to address this matter as soon as possible.</p> <p> </p> <p>Angry Customer,</p> <p> </p> <p>Lerato</p> <p> </p>