MS
Martha S
1 reviews | Active since Mar 2020
21 Apr 2020, 14:39
Tardy and apathetic
Called four times to check for a product as we couldn't get elsewhere. Had to hold on and didn't get any joy.
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Replies (1)
Pick n Pay's replyOfficial
07 May 2020, 19:11Good day Martha,
Thank you for choosing Pick n Pay & taking the time to write to us Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post sooner due to technical difficulties on this site. We hope that you have since managed to find the product you were looking for.
Should you need any assistance in the future please contact the call centre on ***or email our Customer Care team on *** to be assisted. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post sooner due to technical difficulties on this site. We hope that you have since managed to find the product you were looking for.
Should you need any assistance in the future please contact the call centre on ***or email our Customer Care team on *** to be assisted. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply07 May 2020, 19:11
Official
Good day Martha,
Thank you for choosing Pick n Pay & taking the time to write to us Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post sooner due to technical difficulties on this site. We hope that you have since managed to find the product you were looking for.
Should you need any assistance in the future please contact the call centre on ***or email our Customer Care team on *** to be assisted. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post sooner due to technical difficulties on this site. We hope that you have since managed to find the product you were looking for.
Should you need any assistance in the future please contact the call centre on ***or email our Customer Care team on *** to be assisted. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,