VS
Vanessa S
1 reviews | Active since Nov 2010
28 Jan 2015, 09:07
TALK THE TALK BUT CANNOT WALK THE WALK
I'm so disgusted with Pick 'n Pay Boksburg. I made a purchase (cash) but as soon as I found a problem I contacted them via the website. Received Ref No 442926 & 442922 & 443832 via e-mail but no further response.<br> <br> After wasting more money call ***& holding forever, eventually putting the phone down, I'm now ready to kill. But use Hello Peter to air my grievance. Yes - another e-mail with Ref No *** but no further response<br> <br> Yes they put on the act of being concerned but the attitude out of the lime light is 'WE DON'T CARE\.<br> <br> "
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Replies (1)
Pick n Pay's replyOfficial
28 Jan 2015, 14:13Hello Spassova,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Pick n Pay's reply28 Jan 2015, 14:13
Official
Hello Spassova,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***