System hacked
The pick n pay airtime system is been hacked, probably by thier provider blue label When ever u buy airtime, an load it instantly it says invalid voucher I escalated the matter with my network provider n I was made aware all airtime were used instantly by someone else I then went to pick n pay creata ,sandton chili lane and pick n pay rustenburg to see if it’s gonna be same problem an they all have the same problem
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Pick n Pay's replyOfficial
29 Jul 2019, 17:02Good day Mothusi,
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We have alerted our head office of the current error being experienced with these vouchers. We view this incident in a very serious light, however our stores do not have the system to check the vouchers provided by Blue Label Telecommunications.
Please contact Blue Label directly on ***to be assisted by one of their consultants. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We have alerted our head office of the current error being experienced with these vouchers. We view this incident in a very serious light, however our stores do not have the system to check the vouchers provided by Blue Label Telecommunications.
Please contact Blue Label directly on ***to be assisted by one of their consultants. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Jul 2019, 17:02
Official
Good day Mothusi,
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We have alerted our head office of the current error being experienced with these vouchers. We view this incident in a very serious light, however our stores do not have the system to check the vouchers provided by Blue Label Telecommunications.
Please contact Blue Label directly on ***to be assisted by one of their consultants. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We have alerted our head office of the current error being experienced with these vouchers. We view this incident in a very serious light, however our stores do not have the system to check the vouchers provided by Blue Label Telecommunications.
Please contact Blue Label directly on ***to be assisted by one of their consultants. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,