1 reviews | Active since Sept 2016

09 Nov 2017, 19:39

SWEETENER SACHETS EMPTY

WE ALWAYS BUY THE PnP SWEETENER SACHETS - THE 200 G CONTAINER. IT IS NOW THE UMPTEENTH TIME THAT WE OPEN THE SACHETS, ONLY TO FIND THAT IT IS EMPTY. I'VE WRITTEN AN EMAIL TO PNP ABOUT THIS, BUT THEY ARE JUST IGNORING IT.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Nov 2017, 08:53
Official

Good day Amelia,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

Best regards,