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Phindile M
1 reviews | Active since Jun 2015
14 May 2019, 13:40
Sushi is off
I bought sushi today around 12 midday at the V&A waterfront Pink n' pay in Cape Town and it's off. Its sell by date is 14/05/2019 but it tastes off. Never buy Sushi from Pick n'pay in the waterfront. Why do you sell food that's off? It's not the first time that customers complain about Pick n' pay selling sushi that is off. I'm never buying your sushi and no one ever should.
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Pick n Pay's replyOfficial
16 May 2019, 09:13Good day Phindile, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Your reference number is ***. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Your reference number is ***. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply16 May 2019, 09:13
Official
Good day Phindile, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Your reference number is ***. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Your reference number is ***. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team