Supervisor With Bad Attitude

I went to Pick n Pay Woodmead Hypermarket, I wanted to buy airtime using two of those R5 off from your next purchase vouchers. I was assisted by Paula Mantosi(cashier/supervisor), and first thing she said was "these things don't work with airtime" . i asked her to call the supervisor, she arragontly said that she is the supervisor. Asked for her manager, she was like "for what? The manager will tell you the same thing" . Basically she was refusing to call the manager.

I then started typing her name on my phone as i could see it from the name badge. She aggressively said "nawe emihlolo" , which is a bad Zulu exclamation and she asked aggressively "why am i taking her name". After telling her that i didnt like her treatment i went to her superiors.

She was called to the office and after that her superior wanted to show her that one can buy airtime with those vouchers, the transaction did not go through but this cashier was still arrongant saying to her supervisor "i told you it does not work".

I do not have a problem with it not working but the way she spoke to me was appalling with bad attitude and her refusing to call her superior for me was bad service of the last level. She did not for once apologise to me because she is very arrogant. I cannot believe that she is a Supervisor with such bad service and bad attitude.