AS
Angelo S

1 reviews | Active since Feb 2019

03 Oct 2019, 22:29

Supervisor talking about subordinates personal problems in front of customers

I was shopping today at pick n pay boardwalk Richard's bay. The supervisor savy perumal began picking on the cashier about her personal problems. In front of customers that were in a queue to pay. This is the caliber of people that are employed by pick n pay, who pick and belittle their subordinates in front of customers. Personal issues should not b addressed at the work place, but rather instead help improve mindset of subordinates. This is the same supervisor who shouts at subordinates when she is called to address work related matters at till points telling them that they do not know how to do their job. It's for reasons like this customers support has declined in this store

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Oct 2019, 11:52
Official
Good day Angelo  Thank you for taking the time to address your concerns with us.    Please accept our apologies for the bad shopping experience.     We would like to thank you for your valued feedback, kindly be advised that  We are busy addressing this with the stores regional team. Correspondence to your complaint will be done via this team.    We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.     Kind Regards,   Pick n Pay Team