supervisor reflacting bad attitude

supervisor Tebatso did not listen to cashier for what happened to us instead she was chanting the word \wabora\" to the cashier and did her own things which is to return our grocery not knowing that we ***** going to pay for the same returned grocery because is was processed as cash instead of card purchase, we waited long until the cashier balanced her till and the supervisor returned our staff and left us just like that and she was busy passing around locking other tills without asking us why we waiting because the shop is now closed bad supervisor shouting at the cashier in front of customers "