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swann C

1 reviews | Active since Apr 2013

05 Jan 2017, 14:53

Superb Customer Service

<p>After PicknPay Online Shopping dept recently upgraded their I T system it led to some minor glitches with lines temporarily out of stock not being able to be substituted resulting in incomplete Orders. Thankfully I received some superb rectifying customer service from a very helpful PnP Call-Cenre agent Ms Nomfundo Ngwenya, who empathetically went the e, resulting in incomplete orders.tra mile for me. Its nice to see that Customer service is still paramount for PnP. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Jan 2017, 10:22
Official

Good day Clive,

Thank you for taking the time to share this lovely compliment for Nomfundo.

We will gladly pass this onto Nomfundo and our management team.

Kind Regards

Anwar Mooideen