iS
ilana S
1 reviews | Active since Aug 2013
04 Sept 2019, 19:19
Super cards
I bought stuff valued R3240 . I recieved a whole pack of the Super Cards... just to realise that they are all the same....number 23 and 24!! This is not fair!!!
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Replies (2)
Pick n Pay's replyOfficial
05 Sept 2019, 10:17Good day Ilana,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused. We have picked up on this issue. All cards are being shuffled in all stores as we speak.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused. We have picked up on this issue. All cards are being shuffled in all stores as we speak.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply05 Sept 2019, 10:17
Official
Good day Ilana,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused. We have picked up on this issue. All cards are being shuffled in all stores as we speak.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused. We have picked up on this issue. All cards are being shuffled in all stores as we speak.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
iS
ilana S's updateReviewer Update
05 Sept 2019, 18:10Hi
That is NOT true. I just stop at the Hazeldean store to buy stuff for dinner. Once again the same story. I received 16 cards. Just two different players. So do I need to go to each and every cashier to collect my cards to make sure? Obviously all the cards in one box is the same.
That is NOT true. I just stop at the Hazeldean store to buy stuff for dinner. Once again the same story. I received 16 cards. Just two different players. So do I need to go to each and every cashier to collect my cards to make sure? Obviously all the cards in one box is the same.
iS
ilana S's update05 Sept 2019, 18:10
Reviewer Update
Hi
That is NOT true. I just stop at the Hazeldean store to buy stuff for dinner. Once again the same story. I received 16 cards. Just two different players. So do I need to go to each and every cashier to collect my cards to make sure? Obviously all the cards in one box is the same.
That is NOT true. I just stop at the Hazeldean store to buy stuff for dinner. Once again the same story. I received 16 cards. Just two different players. So do I need to go to each and every cashier to collect my cards to make sure? Obviously all the cards in one box is the same.