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jaydc J

1 reviews | Active since Aug 2016

18 Aug 2016, 14:45

Super Animal collectors books and tins

<p>As a loyal customer, I am very disappointed that PnP do not have stock of the "Super Animals" collectors booklets and tins. The promotion which they are running only ends on the 7th of September and I have managed to collect two full sets of cards. I have visited several of their following stores (over the last 2 weeks since the 4th of August) without any success or helpful assistance. Woodmead, Oakfield’s Benoni, Northmead Mall, Centurion, Kyalami and Kempton Park to name a few. I think that it is totally unacceptable, unprofessional to still display and advertise a product they no longer stock, not only in your actual shops but also via smart shopper sms messages. As an Educator I thought this promotion was an excellent educational and worthwhile tool for children. Unfortunately this has left a bad taste in my mouth. I expect this to be rectified and would like a response ASAP! I also now have to deal with two very disappointed children. It is also rather disappointing that your email address is down.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Aug 2016, 09:56
Official

Good day Janine

Thank you for taking the time to address your concerns with us.

Due to the overwhelming response on the Super animals promotion, we did unfortunately run out of stock of the tins and the sound card readers. Stores will not be receiving more stock of these items.

Our stores have received limited stock of the Albums. Our regional team will be in touch to advise further.

Kind Regards

Anwar Mooideen