AM
Adele M

1 reviews | Active since Jun 2013

17 Aug 2016, 09:18

Super Animal collector album

<p>I was informed by Anwar Mooideen that I must contact Pick 'n Pay as albums will be delivered to stores on Friday. This is unacceptable to me!!! I have been trying to get an album for a very long time and have even driven 110km to George just to be told they are still waiting for their books. Now again I must go to pick 'n pay so that they can tell me they are still waiting? NO - I expect Pick 'n Pay to post an album to me. I have spent a lot of money at Pick 'n Pay under false pretenses that books will be sent to stores.</p> <p>My email is ********** and expect that I get an email requesting my Postal adress. I have done my part in getting this album and I expect Pick 'n Pay to do their part as well. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Aug 2016, 07:36
Official

Good day Adele Muller,

Thank you for contacting Pick n Pay. We appreciate you taking the time to write to us.

Please accept our sincere apologies for the delay in response and any inconveniences cause to you.

As per your request an email has been sent to you. Please respond to the email with information needed to enable us to forward this to our regional office.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas