AS
Andrew S
1 reviews | Active since Jan 2021
21 Jan 2021, 12:32
Summerstand Pick 'n Pay....
Shocking service from Summerstrand Pick 'n Pay. I was standing at the counter waiting for the cashier to start ringing up my items, but instead she was chatting with her co-worker ( who pushed in front of me to pay for a cooldrink ) and neither of them acknowledged me for the 3 mins I stood there as the chat they were having wasn't done yet! No thanks!!
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Pick n Pay's replyOfficial
22 Jan 2021, 14:36Good day Andrew, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply22 Jan 2021, 14:36
Official
Good day Andrew, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,