JD
Jesse D
1 reviews | Active since Jan 2017
26 Apr 2019, 09:46
Substandard food products from Pick n Pay
I recently purchased a few packs of wors from pick n pay. However when it was cooked we noticed large bone fragments within the wors, including fragments which appear to be from the jaw of an animal. It is highly disgusting and dangerous. I have kept the wors as evidence. Along with the bone fragments. This is the second time this has happened with pick n pay. The first time being when I found bone fragments in the pork sausages.
I expect someone to rectify this situation as soon as possible.
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Pick n Pay's replyOfficial
26 Apr 2019, 13:20Good day Jesse, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply26 Apr 2019, 13:20
Official
Good day Jesse, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team