RC
Robert C

1 reviews | Active since Mar 2009

06 Nov 2017, 16:07

Store not busy cashier refuses to assist

Went into Pik 'n Pay Rosebank on Sunday morning. Selected items and went to pay. Store not busy. Cashier at 10 items or less refused to serve me because i had 12 items. Someone went there after me also with more than 10 items was served. Double Standards

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Nov 2017, 17:49
Official

Good day Robert,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas