SN
Sundeerin N

1 reviews | Active since Mar 2012

23 Dec 2015, 10:13

Store manager too busy to attend

PNP Boardwalk. Sign on shelf was - Addidas male or female deodorant assorted 90/150ml R23.00 \Buy any 3 within the range and get 1 free"<br> Which was interpreted by me as buy 3 products and you will receive one of them free. after paying for the products I saw that only one of them was discounted. when I enquired with the front line manager Rita she raised the concern and asked the manager to attend. after some time I had enough and asked then to take the products back and refund my money. <br> Firstly store manager was too busy to attend. <br> Secondly the signage is very misleading.<br> Thirdly even though the sign said the products cost R23.00"

0
Replies (1)
Pick n Pay
Pick n Pay's reply23 Dec 2015, 11:17
Official
Hello SNaidoo01,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***